Shipping policy
Shipping Policy
The billing and shipping address must match. Orders with mismatched addresses will be cancelled automatically.
We put this rule in place to protect our customers and reduce fraudulent activity. If you need to update your address, please contact us before placing your order.
Processing Times
All orders are processed within 2 to 4 business days. Processing time does not include weekends or holidays.
Once your order is shipped, you will receive a confirmation email with tracking information.
Shipping Rates and Delivery Estimates
Shipping rates are calculated at checkout based on your location and selected shipping method.
Delivery times vary depending on the carrier and your location. Most orders arrive within 3 to 7 business days after shipment.
For more details, you can explore:
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delivery estimates
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carrier delays
Order Tracking
Once your order ships, you will receive a tracking number. Please allow up to 24 hours for tracking updates to appear.
If your tracking shows no movement after several days, feel free to reach out.
Shipping Restrictions
We do not ship to P.O. Boxes, freight forwarders, or temporary addresses. We reserve the right to cancel any order that appears high‑risk or violates our address‑matching policy.
Learn more about:
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high‑risk orders
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address verification
Lost, Stolen, or Damaged Packages
Once a package is marked as delivered by the carrier, it is considered completed. If your package is lost or arrives damaged, contact us immediately so we can assist you with filing a claim with the carrier.
International Shipping
International shipping availability and rates vary by location. Customs fees, duties, and taxes are the responsibility of the customer.
Customer Support
If you have any questions about shipping, tracking, or delivery, please email us at notaperfectpodcast@gmail.com. We’re here to help.